Tens of thousands of passengers were stranded at airports around the world on Monday morning after a computer failure has grounded all flights of US airline Delta Airlines.
“Delta Airlines is facing a computer failure that affects the flights scheduled this morning. awaiting departure flights are being delayed. Flights that have already taken off work normally, “the company said.
Delta urged travelers to “check the status of their flight this morning, so that (he) tries to solve the problem.”
The cause of these blockages could be a power outage in Atlanta (Georgia, southeast), where the headquarters of the company, which has blocked Delta’s computer system.
“A power failure in Atlanta, which started at about 2:30 (6:30 GMT), affected computer and operational systems managing flights worldwide, causing delays,” Delta has indicated yet.
“Very many cancellations are expected today,” anticipates the company. “We are aware that many billboards at airports indicates incorrectly that our flights are on time. We apologize to our customers affected by this issue that our teams are working to resolve it as quickly as possible. ”
A failure of this magnitude usually has cascading effects that companies take several days to reverse.
On Twitter, officials from the airline group calling for patience as they face a flood of messages from thousands of passengers affected.
“All our flights are grounded because of this failure,” it said on Twitter.
“We have a problem on the whole system,” is written on another where the company apologizes for the inconvenience.
American television showed long queues at the company outlets in American airports.
At the airport in Los Angeles, for example, passengers on a flight to New York, which had already embarked, had out of the plane and go wait in the terminal. Others spent the night near their boarding gate in Las Vegas.
According to the specialized website flightradar24.com Delta Airlines flew a total of more than 830 aircraft.
IT outages affecting airlines are not uncommon. In May, for example, failure of a civil aviation radar system in Sweden was halted air traffic in this country for several hours.
Other business affected in March
In March, the Japanese company All Nippon Airways (ANA) had to cancel hundreds of domestic flights because of a computer problem, a failure that affected 16,000 passengers.
In mid-August 2015, a software bug in a regional air traffic control center was delayed for several hours hundreds of flights on the US east coast, especially in busy areas of Washington and New York.
And last year a competitor Delta, United, also suffered computer problems in May and July 2015 which grounded hundreds of flights.