Photo: Ron Ward The canadian Press
The government has indicated that it could cost up to $ 1 billion to stabilize and fix the payroll system, designed by IBM.
Ottawa — In the midst of the Holidays, some federal employees may become new bottlenecks in the payroll system Phoenix, who caused a lot of trouble up here.
The responsible of payroll services within the federal government have been warned that they were to receive by Friday a list of employees who would not receive the totality of what is due to them, or even that would not be paid at all.
New problems have been discovered in the processing the last payroll of the year, December 27. According to officials, certain transactions inserted in the system Phoenix at the beginning of November have not been processed, which has caused a new backlog in the pile of problematic files.
Les Linklater, the assistant deputy minister for public Services and Procurement, has provided this week a note to the managers of the payroll services in order that they contact some employees who may be in need of emergency financial assistance during the Holiday season.
According to the ministry, the new problem, which would be due to human error and a technical glitch, has been resolved since, but some officials still reported shortfalls in their pay-cheque.
The auditor general revealed last month that about 150,000 federal public servants — almost half of the workforce — had been affected by the misfire of Phoenix. Many of them have not received what they expected, others have too received, but some have received nothing at all.
The government has indicated that it could cost up to $ 1 billion to stabilize and fix the payroll system, designed by IBM. Phoenix had been put in place originally to modernize the pay system and achieve economies of scale. Since its implementation in February 2016, he does not cease to know misfires.